This Privacy Policy explains how Cueframe (“Cueframe,” “we,” “us,” or “our”) handles information when you use the Cueframe iOS application and the website at cueframe.iamdev.me.
1. Information Cueframe handles
Scripts and titles
Titles and scripts you write or paste are stored on your device and are not sent to us. Earlier versions of Cueframe (before 1.1) offered idea and script generation, which sent the directions and text you submitted to our service to return a result; that feature has been removed.
Recordings and media
Camera recordings, microphone audio, selected background photos or videos, face effects, and exported videos are processed on your device for the features you choose. Background replacement, face effects and cartoon masks are computed on the device. Cueframe does not upload your recordings. Videos are saved to your Photos library only when you ask Cueframe to save them.
Teleprompter settings
Your teleprompter preferences, including the speaking pace you calibrate, are stored on your device. Calibration only measures the time between your taps and does not record audio.
Captions
Speech transcription is performed using capabilities provided on your Apple device. Caption text and timing are stored with the related project on your device so you can return to and edit them.
Device and activity information
On app launch, Cueframe sends a pseudonymous device identifier together with the app version, build number, selected language, time zone, operating-system version, device model, and region. We use this information to measure active installations, understand compatibility, and maintain the service. The identifier is stored in Apple Keychain so the same installation can be recognized after reinstalling the app.
Purchases
When you buy or restore Cueframe Pro, Apple processes the payment. To unlock Pro, the app sends the App Store transaction information together with the pseudonymous device identifier to our service, which verifies it and returns your subscription status. We do not receive your payment card details.
Support communications
If you contact us, we receive the information you include in your email, such as your email address, message, and any attachments you choose to send.
2. Permissions
Cueframe requests access only when needed for a feature you choose:
- Camera and microphone: to record talking-head videos and narration.
- Photos: to save an exported video or select media you choose to use.
- Speech recognition: to create timed captions from your recording.
You can change permission access at any time in iOS Settings. Disabling a permission may prevent the related feature from working.
3. How information is used
- Provide teleprompter recording, captions, effects, and export features, and verify Cueframe Pro purchases.
- Operate, secure, troubleshoot, and improve Cueframe.
- Understand app compatibility and aggregate activity.
- Respond to support requests and enforce our Terms of Use.
4. Service providers
We use infrastructure providers to operate the Cueframe service that receives launch and purchase-verification requests. They process information on our behalf for that purpose. Apple also processes information under its own terms when you use Apple services such as the App Store, Photos, Keychain, and device speech capabilities.
5. Retention
Videos, scripts, caption data, recordings, and effect selections stored by the app remain on your device until you delete the relevant project, reset the recording, remove the app, or otherwise remove the files. Service records are retained only as reasonably necessary to operate, protect, and improve Cueframe, comply with legal obligations, and resolve disputes.
6. Sharing and sale
We do not sell your personal information. We do not share information for cross-context behavioral advertising. Information may be disclosed to service providers described above, when required by law, to protect rights and safety, or as part of a business transfer subject to appropriate safeguards.
7. Security
We use administrative, technical, and organizational safeguards designed to protect information. Requests between Cueframe and its service are encrypted in transit and use an encrypted application payload. No method of transmission or storage can be guaranteed to be completely secure.
8. Children
Cueframe is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and address the request.
9. Your choices and requests
You can rename or delete videos in the app, manage permissions in iOS Settings, and choose what to save or share. To ask about access, correction, or deletion of information associated with Cueframe, email [email protected]. We may need information to verify and complete your request.
10. International use
Your information may be processed in countries other than your own. Where required, we use appropriate safeguards for international transfers.
11. Changes to this policy
We may update this Privacy Policy as Cueframe changes. We will post the revised policy here and update the effective date. Material changes may also be communicated through the app or another appropriate channel.
12. Contact
Questions or privacy requests can be sent to [email protected].